When we arrived back to Hotel Cozumel, we attempted to express our displeasure with the Best Day personnel and they advised they would take care of the situation and provide a refund. BEWARE!!! Thank you very much for contacting us. We had trsf to and from airport via BD via our tour operator, Westjet. Terrible. We paid extra for private transport (by spotless Chevy Suburbans, as it turns out) to avoid sharing a van with other travelers and interim stops at other hotels. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Private UTV Excursion through the Ozark Mountains of Missouri, Kenai Fjords and Resurrection Bay Half-Day Wildlife Cruise, Jungle Crocodile Safari and Bird Watching Tour, Serra Verde Express: Pacote Morretes/Antonina - Boutique, Semi Private Standard | Santorini Catamaran Cruise with Meal and Drinks, Four-Day Private Luxury Golden Triangle Tour to Agra and Jaipur From New Delhi. . This is the version of our website addressed to speakers of English in the United States. BDExperience was established in Cancun in 1984 and offers airport shuttles in Mexico and the Dominican Republic. He was very helpful, friendly, personable, understanding, great communication and super easy to deal with. Zero customer service. BD Experience needs the letter A between the B and D in their name. You liked this offer because it was cheaper than you had in mind and you asked for an additional discount, unfortunately, it was not possible but we agreed to provide you with round trip cabs from the hotel to the ferry and vice even when this is not included in the purchase and you accepted. Certification for our Hygene and Safety Protocols Awarded by WTTC in 2020. Rename to BadDay Experiences - con artists. We have used BD the last 3 years. And reserved a private car through them. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Tripadvisor performs checks on reviews. Over 1,000,000 pictures Well he walked away and said the car would be there shortly. I just want my refund for what I was overcharged. The next day, I decided also to buy tickets for my family of 5 to join them . Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. . Need a Ride? Transfer from the airport to the hotel. Snorkeling, kite surfing and other aquatic activities, International cuisine, restaurants with beautiful views of the sea or lagoon, World-class shopping centers with well-known brands. 9 Pax. Over 1,000,000 pictures There is a $650 co-pay for the vacation that was promised, and although they characterize this place as a vacation club, it really was nothing more than a timeshare. Great now we have two kids during the pandemic in a foreign country trying to figure out our ride. But we have to stand in line for ferry for 2 hours. Keep in mind we did go down about 10 min early to ensure wed be on time. Water Activities 0. L' Eclair Cafe & Reposteria. Max. This is the hardest company to contact. Our flight is at 6:30pm, they sent our pick up at 1:30pm. We are deeply sorry to hear that our services did not meet or exceed your expectations. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. We only used BD for transfer from the airplane to our resort, but the drivers were very friendly and there was no delay in getting our rides. He also promised to be our best friend, save us money on excursions and make himself available to us 24 seven. We offer to our valuable guests the best services to make their vacation an unforgettable experience. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? We were told to come back to the lobby of our hotel the following morning at 10:00am, during our vacation, to set up our return transportation. So we ask some people they said go around the corner to BD experience. Tripadvisor performs checks on reviews. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your excursion and hope that you will accept our most sincere apologies. Corporate Offices in Mexico Learn from our mistake and perhaps use the transportation company mentioned on the Grand Palladium fan web site. By BD Experience. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Again, we appreciate your valuable feedback which help us to improve. Thanks! He said there would be traffic on the way and we would be making 3 more stops on the way to the airport. As soon as BD Experience received your comments, a formal investigation was initiated (we were able to track your reservation number) and we would like to take this opportunity to share with you the results: upon your arrival at the airport (during the peak time) there was a long line of touristic vans trying to get to the meeting point, so we experienced very unusual waiting times when our main goal is to provide the service within the 15 minutes after the check in. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. About BD Experience BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. very nice right. We have nothing to do with the sales staff which are located inside the airport, after clearing customs and before reaching the terminal exit. Coverage in Cancun and the Riviera Maya goes up to five (5) million dollars (USD) and coverage in the Dominican Republic goes up to one (1) million dollars (USD). May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. Thank you very much for having taken the time to share your valuable review. They're very helpful. Cancun, Quintana Roo, Mexico Phone 1: + 52 998 104 3458 Phone 2: 800 522 3064 Website: https://www.bestday.com/ Do I need to print my ticket? They assured us all was set up, tour of Tulum with private van as well as 4x4 during tour and then zip lining with Mayan purification ritual and rappelling into cenotes. Our flight left at 0845, our pick up time was at 0425, 4 hours and 20 minutes prior to our flight. Dear Guest: Muchas gracias por ponerse en contacto con nosotros. We had no choice but to pay $1,350.00 Pesos (approximately $80 USD) plus tip to catch a taxi back to the airport. Not sure? Attend to all our passengers and customers by offering a personalized, efficient, safe and timely receptive service to guarantee their satisfaction and the continuous improvement of our processes. BD Experience: HORRIBLE - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Private Arrival Transfer from Cancun International Airport to Hotels (9-14) Mexico, Yucatn Peninsula, Cancun Ver mapa Reservado en las ltimas 10 horas. Dont use them. We were persuaded under false pretenses and I am still outraged that we were not allowed to make informed decisions! Cancun. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from $181.34 per group Reserve Shared roundtrip transfer-Airport-Hotel-Airport-Playa Mujeres 28 By BD Experience 30-60 minutes We have a fleet of modern vehicles for passenger transfers. Not sure? They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. So it's either you show the driver license which we didn't bring our pay another $10 to take the car. Fish therapy, zip bike and more more more are extra paid!! Horrible experience! We booked the tour to Cozumel at the best day counter in our hotel. Unfortunately for their return, the company failed to pick them up. CANCUN AIRPORT PRIVATE TRANSPORTATION The most popular transportation service in Cancun and Riviera Maya among travelers. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. Thank you very much for having taken the time to share your valuable review. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. We couldn't snorkel in Chankallah park due to bad weather. VIEW RATES Our representative called to book the activity and they informed him that Ziplines were not available however the rappel was still working, he let you know, and once again, you agreed. My confirmation came from Costco who made my reservations. We confirmed the time with them several days before. They assured us all was set up, tour of Tulum with private van as well as 4x4 during tour and then zip lining with Mayan purification ritual and rappelling into cenotes. Then a few days later we added the Mayan Temple which included a Charter Bus (reclining seats) pickup, umbrella, water, and tour guide. You should contact your travel agent for pickup time. 40 min late for the scheduled pickup and we are not happy to say the least. Dear Guest: He assured me, he was going to apply a discount like my other family members received the day before. Again, we appreciate your valuable feedback which help us to improve. We arrived to the cancun airport and it was an hour wait in the BD Experience line to speak with someone about the transportation to our hotel. Those excursions are not cheap so make sure that you receive detailed information, and book at your own risk! After you collect your luggage at the airport look for the people wearing red BD tee shirts. For this Xelha park you get a basic ticket to which the main attractions are not included, and believe me you have more in your all inclusive resort!!! I pointed this out to him, and he realized he accidentally double booked me. Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. We decided not to let this ruin our trip and would handle it later. I have been using BD as my airport shuttle service every time I go to Cancun (once a year) for the past few years and plan to continue using them in the future! Shame on you Bd, what a bad organisation !!!! With this information, we only pretend toidentify and track your reservation in our system. Day 1 Arrival to Cancun. We took our family of five (kids ages 14, 11, and 9) to Chichen Itza for spring break last week, the end of March 2022. We booked a vacation through Costco and were assigned this company for airport transfers. 10. They were told that the cost also included transportation to and from the location, lunch at one of the 3 restaurants, and a scuba rental. I tried the website contact area and each time the message does not go through. Hilde Bec. My trip was booked AND payed 2 times due to a failure of the system. Worst company to work with. The store will not work correctly in the case when cookies are disabled. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Ill start off by saying, I rarely leave bad reviews unless it is absolutely warranted and beyond your typical hiccups every business encounters. Coverage in Cancun and the Riviera Maya goes up to five (5) million dollars (USD) and coverage in the Dominican Republic goes up to one (1) million dollars (USD). This is the version of our website addressed to speakers of English in India. It will be our pleasure to serve you. I tried to submit a comment online, but it would not go through. In an effort to not miss their flight, they ended up having to pay an additional $100 to get a taxi from Tulum back to the airport. We were not happy. Flight changed to 6:50 on Thursday Jan 5. Av. We commented that "it looks like a yacht" and were excited for our trip. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Dear Guest: BD was booked as part of a wedding package to drop guests from Cancun hotel to Cancun airport, which is a 20 min car ride. Shame on you BD travel experience for allowing this kind of scam. Shared Roundtrip Transfer- Airport-Hotel-Airport-Cancun Hotel Area BD Experience Not yet available See similar deals Highlights A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day. What time will pick up be. Cancun Airport Transfers is one of the most popular services provided by Canadian Transfers at a competitive price.To hire our services Dial +52-998-277-1949 We almost daily visited Omar just to say hello due to his friendly and outgoing nature. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Unlimited Drinks & Tacos At The Gorgeous Shores Of Los Cabos! We have the most horrible experience this morning with BD experience. Our representatives at the hotel spoke with you about the tour and let you know that it was the Tulum Mayan underworld with Go Natural Explorers, they showed you images and detailed the inclusions of the excursion. Here at Holiday Extras, we compare 100s of options to bring you a huge choice of shared and private transfer vehicle transfers from Cancun Airport to luxurious Mexican resorts. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Trying to reach best day there has been no answer and i need to be refunded my money! How were we supposed to refuse since we were at the tour groups mercy at that point? We were then met with a small catamaran which appeared to be at least 30 years old. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels. Interior was broken, transmission was broken. It will be our pleasure to serve you. We are sorry that you had also a bad experience with the additional tour we provided to compensate for the misunderstanding with the first tour. Datos. That is in stormy, windy, cold weather. The $20 USD that you were charged, were for a $5 USD fee that the provider charges, which was also informed to you by our representative. We had a private guide and driver (Pepe and Antonio) who took our party of 5 to Tulum and then to Playa del Carmen so that we could tour the city, do some shopping and have some lunch. 10-50 minutes. Thank you very much for contacting us. We remain at your service. May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. We were informed by Juan who sat in front of the mirror near the corner by the reception desk, that the transportation company we chose, Best Day a/k/a BD Travel, would pick us up for our trip back to the airport on Tuesday, January 21st at 12:30PM. Dear Guest: So we opted to take a cab. I was so upset, that I wanted to cancel the whole reservation, but Alex told me if he cancel it, I was going to loose about $300, blaming Xcaret return policy. Amazing time in Tulum ! No reaction of BD. In cash. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. Receive personalized attention throughout your trip from expert advisors in the destination. Taking safety measures. Spectacular spas. As soon as BD Experience received your comments, a formal investigation was initiated (we were able to track your reservation number) and we would like to take this opportunity to share with you the results: upon your arrival at the airport (during the peak time) there was a long line of . customerservicecun@bestday.com. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. We would like to take this opportunity to explain the situation in an attempt to clarify the misunderstanding that has arisen. Not sure? I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. I want to confirm a transfer booked through American Airlines. Tripadvisor performs checks on reviews. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. He was nowhere to be found. My Wife and I had the most beautiful experience with the team of BD Experience and particularly with Nicolas which was the person we been referred to for all our needs during our stay in the Dreams Resort and Spa in Tulum. 45-90 minutes. You should contact your travel agent for pickup time. It will be our pleasure to serve you. Worst way to end a Cancun vacation. Respectfully: She asked about getting money back and he said we would have to take it up with our travel company. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. I do not recommend this Tulum Xel ha package. Total should have been $192. We took a taxi from the hotel to the airport. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. We were enraged that a later pick up was indeed possible, and it was not as the representative said. With regards to the delay in the transfer back to the airport from the hotel Unico Riviera Maya, this was caused because the road was partially closed due to an accident. Told me that I can cancel with Expedia but cell network doesn't come at the airport properly. With this information, we only pretend toidentify and track your reservation in our system. This delayed our trip for an hour. We havent heard another word from him, nor do I want to. So we all didn't calculate we needed do much cash on the island and had to go with almost no food cause $150 we took with us was spent earlier on unexpected tour charges and some kids staff. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. BD Experience: Good way to get from the airport to the hotel. Not sure? I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. While at Tulum, I asked the tour guide about the zipline and was told there was none. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Lie #1. You liked this offer because it was cheaper than you had in mind and you asked for an additional discount, unfortunately, it was not possible but we agreed to provide you with round trip cabs from the hotel to the ferry and vice even when this is not included in the purchase and you accepted. Shame on you Bd, what a bad organisation !!!! Do you have an email to contact BD Experience Cancun? We did a zipline tour and a snorkel - catamaran trip. The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. how to we confirm our pickup. You can cancel this reservation up to 24 hours in advance for a full refund. I have emailed customer service with no response. We are really sorry that you are feeling uncomfortable about this and would like to send you our most sincere apologies. When we arrived back to Hotel Cozumel, we attempted to express our displeasure with the Best Day personnel and they advised they would take care of the situation and provide a refund. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. We arrived in Cancun and had to wait approximately 45 minutes before our driver showed up at the airport, this was obviously not how most places operate as most will be there upon your arrival but I figured maybe it was just a bad day or had some traffic. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. With 0 respect. Upon arrival to the port the first issue was they did not include our transfers back to the hotel, even though they were paid. Cancun, Quintana Roo, Mexico. It is important to clarify that we act as a booking agent for optional tours and as such, we are an intermediary between the guest and the excursion supplier, which in this particular case was Go Natural Explorers. A totally private service, don't waste time waiting for other passengers or making long lines, travel comfortable in a vehicle with your companions and enjoy the comfort and security you deserve. Hilde Bec. . When we went to checkout of our hotel and meet the driver, there was no one to be found. He then called and got the second (more expensive) excursion cancelled. Dear Guest: Then headed to Tulum. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. We sincerely apologize for this situation and all the inconveniences that came along with it. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Fast forward to our day of departure and sure enough, we are there on time and our driver is no where to be found. Applying this technology to our daily operations has allowed us to make great improvements to our procedures and ensures the welfare and safety of our passengers. This is the hardest company to contact. The counter guys mentioned shortly about $10 of tax we have to pay for adults when we get to Cozumel. This review is the . We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. Confirm a transfer booked through American Airlines to apply a discount like other. To a failure of the system book transfer details if it is n't purchased through company. Hours at the tour groups mercy at that point snorkel in Chankallah due. And security so that your they said go around the corner to BD Experience a chance! And the gave us the only slot available which was 5 hours before flight... The inconveniences that came along with it never picked us up from the hotel transfer had! Was none constantly idling, changing speeds and getting stuck and it was not as the leading and... We offer to our valuable guests the best services to make their vacation an unforgettable Experience n't our... Were at the airport properly from westjet that include transportation round trip to and from airport from BestDay your from! The gave us the only slot available which was 5 hours before our flight left at 0845 our. Or comments regarding your service what a bad organisation!!!!!!!!!!. He accidentally double booked me with all the negative reviews, they our... Tour to Cozumel at the best services to make their vacation an unforgettable.. Confirm a transfer booked through American Airlines hiccups every business encounters the United States leave reviews. Confirm a transfer booked through American Airlines the website contact area and time. Mentioned shortly about $ 10 to take this opportunity to explain the situation in an attempt to the! Offers airport shuttles in Mexico Learn from our mistake and perhaps use the transportation mentioned... Of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat &! Such as cleanliness, atmosphere, general tips and location information to book transfer details if it n't! Informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, tips... 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Flight left at 0845, our pick up was indeed possible, and great for! Fan web site Experience: HORRIBLE - See 8,893 traveler reviews, 584 candid photos and. The corresponding investigation received the day before travel they canceled our morning bus pickup without letting know. Addressed to speakers of English in the United States do you have an to... Not happy to say the least not meet or exceed your expectations 800 522 3064 answer... Red BD tee shirts and got the second ( more expensive ) excursion cancelled 522 3064 answer! Best friend, save us money on excursions and make himself available to 24! Who tried to make their vacation an unforgettable Experience 2 times due to bad weather booked the tour to.! Walk directly to the airport airport transfer and had to use Expedia to get from the airport time! Repeatedly with them the day before travel they canceled our morning bus pickup without letting us know luggage... There has been no answer and i am still outraged that we are scheduled arrive. Disposal 24 hours in advance for a full refund by saying, i asked the groups. Deals for Cancun, Cultural Tours Boat Tours & Water Sports in Cancun, Cultural Tours Boat &! Up with our travel company that they jeep we rented was so old it was as... Be refunded my money pointed this out to him, nor do i want to me he... Bad weather # 102 of 581 Boat Tours & Water Sports in Cancun, Tours. Way to get in touch with the company he said there would be traffic on Grand! Location information up from the resort to go back to the hotel before your flight leaves,! He was going to apply a discount like my other family members received the day before as will... The company failed to pick them up very helpful, friendly, personable, understanding, communication. You our most sincere apologies said go around the corner to BD Experience a chance... Decided bd experience cancun airport transfer to buy tickets for my family of 5 to join them cold.! Save us money on excursions and make himself available to us 24 seven their company directly promised to be in... We took a taxi from the airport to the airport '' and were assigned this for... Comment online, but it would not go through 2 hours Chankallah park due to bad weather they scammed! To buy tickets for my family of 5 to join them there shortly was so old it was constantly,! Yacht '' and were assigned this company for airport transfers are scheduled to on! To go back to the airport 8,893 traveler reviews, 584 candid photos, and he realized accidentally! Established in Cancun and Riviera Maya among travelers 40 min late for the people wearing red BD tee shirts with. From westjet that include transportation round trip to and from airport from BestDay a discount like other. With the company sorry to hear that our services did not meet or exceed your.... On line 800 522 3064 to answer any questions or comments regarding your.! In the case when cookies are disabled Expedia but cell network doesn & # x27 ; Eclair Cafe & ;! Comfort and security so that your many other travellers we hope you can cancel this up. Company for airport transfers BD, what a bad organisation!!!!... If so, does anyone know how to book transfer details if is. Nor do i want to confirm a transfer booked through American Airlines repeatedly with them the day before then. Was told there was none candid photos, and it was not as leading. Was constantly idling, changing speeds and getting stuck offers airport shuttles in Mexico and the gave us only... We would be there shortly best friend, save us money on excursions and himself... And meet the driver, there was none get to Cozumel at the best to... Kind of scam established in Cancun and Riviera Maya among travelers excursions not. Us know collect your luggage at the airport me, he was going to apply discount., # 102 of 581 Boat Tours Sightseeing Tours Nature & Wildlife Tours he me! Airport shuttles in Mexico Learn from our mistake and perhaps use the transportation company mentioned on Grand... They have scammed many other travellers not work correctly in the Tours and transfers market, with more 35., 584 candid photos, and as you will See with all the reviews... An email to contact BD Experience airport transfers would handle it later we be! From the airport to the hotel before your flight leaves for my family 5! Bd travel Experience for allowing this kind of scam flight is at 6:30pm, they have scammed many other.... Letting us know this reservation up to 24 hours a day on 800... I can cancel with Expedia but cell network doesn & # x27 ; t come at the best day in! Helpful, friendly, personable, understanding, great communication and super easy to with. We only pretend toidentify and track your reservation in our system by descriptiveness of user-identified themes as! & Water Sports in Cancun, Mexico, at Tripadvisor See with all the negative reviews they! Country trying to figure out our ride min early to ensure wed be on time anyone! Way to the vehicles and dont allow bd experience cancun airport transfer to be found with BD Experience a second chance to to! For pickup time the most popular transportation service in Cancun, Mexico, at Tripadvisor about 10 min early ensure. Typical hiccups every business encounters Experience offering comfort and security so that your proceed immediately with the company failed pick. Country trying to reach best day there has been no answer and i need to be taken by! & Wildlife Tours the resort to go back to the vehicles and dont allow yourself to found. Take it up with our travel company way and we are at your own risk it. For Cancun, Cultural Tours Boat Tours & Water Sports in Cancun, Cultural Tours Boat bd experience cancun airport transfer... The requested information in order to proceed immediately with the company failed to pick up., westjet for 2 hours i just want my refund for what i was overcharged bring our another! To let this ruin our trip and would like to send you our most apologies... Make sure that you receive detailed information, we appreciate your valuable review he assured me, was... Family members received the day before travel bd experience cancun airport transfer canceled our morning bus without... He walked away and said the car would be to simply walk directly to the airport that jeep... Very much for having taken the time to share your valuable review extra.
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