For more information, please see our Sign up to receive our free weekly newsletter. The guy was horrible and kept saying he understands my problem etc. Sorry we couldn't be helpful. StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints Receive a coupon for 120 percent of your original purchase*. 3, it lays out the ramifications of what they call a dropped sale. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. Use of this website signifies your agreement to our. So my tickets were listed for $275 a piece, and there were two of them. Simple and easy: Buy and sell tickets in only a few taps 2. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, However, where they drop the ball is the follow through. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. and our The agent was not able to help me with a password reset. This is inexcusable for a large company not to have systems in place to prevent fraud. Yes No Still Need Help? You will enter your community username and new password and done! I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. Huh! We bought the tickets via U.S. ticket agency StubHub, using my husband's American Express card. They told me I was mistaken, and the listing I had posted was for both nights of the event, not just one. MAB, they definitely charged him that. I was out of the country for a trip that was already planned beginning of the year. Lindsay is the author of this solution article. Ticketmaster is a Scam. After MANY calls to StubHub, they put me on hold and claimed to contact the seller who would not be releasing their tickets. . Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. They responded to my disputes too to make it even worse for me to slow down getting my money back. Use of this website signifies your agreement to our. I would be more than willing to speak with the buyer directly and also point him/her in the direction of VERY similar tickets at VERY similar prices. We found and bought tickets several weeks before the event. If I knew it was not being processed correctly I would have replaced the tickets myself and not lost any money. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Check your multitude of notes! We were left with no tickets for the event that cost us over $2,000 for flights, transportation and room for our anniversary trip. Sorry we couldn't be helpful. They did within a few hours. I list everything from legendary rock band tickets to the newest pop sensation concerts. That simply means the tickets were not used. We bought the tickets via U.S. ticket agency StubHub, using my husband's American Express card. Customer service all the way to your seat, 2000-2022 StubHub. Prior to the event, StubHub notified me the tickets were pending transfer. For barcode delivery, some payment will come within 24 h. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. Shame on StubHub for conducting their business this way. I reset the email to be use. So I called customer service. Ben - Los Angeles, California. StubHub: $245 - $542. All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. Poor customer service is the biggest pet peeve to DoNotPay. With only these four steps, your refund request is faxed. StubHub contacted me and told me I needed to get scan reports from the . By clicking 'Buy now,' you complete the order. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. Told me I am not getting paid. I posted my other listing, and waited for them to sell. The Man is an American rock band from Wasilla, Alaska, currently based in Portland, Oregon.The group consists of John Baldwin Gourley, Zach Carothers, Kyle O'Quin, Jason Sechrist, Eric Howk and Zoe Manville.Gourley and Carothers met and began playing music together in 2001 at Wasilla High School.. They kept changing the delivery date. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. Tried to sign in on my account 12/30/2022. Fan rewards: No notifications went to Apple ID. This business, although convenient as long as you don't run into a problem, is absurdly difficult to work with. From what I understand, there's about 50 brokers . They cost $4,970 (4,100). The company has a policy that protects buyers and demands ticket sellers to return money in some instances. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? Do not ever EVER purchase your tickets at this scamming company of a business! Sorry but that's how it is. We drove 7 hours to get to the event, all the while not knowing if we would have our tickets. No. Therefore do NOT list with them. I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. The group released two albums on Fearless Records, then moved to Atlantic Records in . Because of this, it isnt up to StubHub to refund your tickets they do not sell them. It was a great gamble, as it turned out, when 18 days after Jesse Sandler purchased four tickets on StubHub to the game for $195.89 a piece, the cost of similar tickets rose almost 1000 percent . If you can't use or don't want the tickets you bought, we recommend reselling your tickets to give someone else the chance to go. We intend to pursue this to the fullest extent of the law to prevent this from happening to other innocent people. So I'm in Florida, and StubHub corporate headquarters are located in San Francisco. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale. I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. I have been dealing with Stubhub . They did not have or offer any replacement tickets. Doesn't matter that the sales happened close together. As a musical artist, I would never want to be involved with them. Mobile app: Unfortunately, you're out of luck since you had the dreaded double-sale. The timeline of purchases happened so back to back that this was completely out of my control. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Terrible experience wit StubHub. PLEASE NEVER PURCHASE YOUR TICKETS HERE. I informed them that I was only selling tickets tonight one of the event. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Click here for details See all additional. Yes No Still Need Help? Buyer claimed I never sent the ticket. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. The event was canceled and Stubhub changed the guarantee. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. As others have replied, you don't have any grounds to dispute the fee. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. Perhaps Its Time to Switch to Something Other Than StubHub. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. I am going through hell to get back my money through my banks dispute center and its been just awful. I spent almost $1600 on tickets. StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. Go to 'My tickets' then Orders in each one to see if you bought tickets. Lesson learned and next time don't list on multiple sites. Sit back and relax while we do the work. We value your privacy. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. Check out the table below to see the best alternatives to StubHub. Guarantee for buyers so that they will either receive replacement tickets or a refund if something goes wrong with the vendor; guarantee for the vendor that he or she can list his or her own price and post tickets free of charge. We value your privacy. Find more information about authorization holds. The concert had occurred and unfortunately The Weeknd came on to mention he cannot continue the concert as he had voice troubles, and ended up rescheduling for November 26, 2022. I have a feeling this is not going to turn out good. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. Help us improve this article with your feedback. Seating Area: 104. 05-07-2021 07:39 PM 0 Reply Privacy Policy. Be the first one to find this review helpful. StubHub FanProtect Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. happened to me too, stubhub will offer absolutely no support 10-26-2021 11:54 AM. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. The tickets were exactly what I advertised them as. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. I've even disputed with my credit card company and stub hub has requested proof of me being owed a refund. Okay. I am actually on the phone with them as I type and I've just told rep number six, telling me my refund has been escalated, that I have heard this exact same thing, verbatim, 5 times before. I read the user agreement, and nowhere in there do they use the word cancelled. Rich Text; HTML; Preview; Quote. I bought instant download tickets last night for Sunday's Stroman jersey giveaway game. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Answer (1 of 5): Yes you can. Very difficult to believe. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. The cancelled ticket resulted in a charge of $680. Answer: There is new verbiage when you list tickets on Stubhub that they will not pay you until 5-8 days after the event takes place, but I have found that they will generally pay you within 5-8 days after your tickets have been delivered. Everyday: 5:00 AM - 9:00 PM Pacific time. We checked every hour up until the showtime on December 30th, 2022 in every email folder including spam. Supposedly the charges have been reversed and I'll eventually get my money back but in the meantime, who has $1300 laying around in their account for someone else's mistakes. This all happened within an hour after the person bought them. I texted my friend I'm taking to the game right away about these great seats. It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. Oh they talk a good game, but delivery is the opposite end of the spectrum from friendly and efficient. By clicking 'Buy now,' you complete the order. I bought instant download tickets last night for Sunday's Stroman jersey giveaway game. Easy sales process: I asked them to help me transfer my tickets since I want to sell them. Help us improve this article with your feedback. The event was cancelled and rescheduled to December, which we couldn't make. I had tickets that sold on a different platform without me knowing. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Ask the Community Contact Support So, StubHub charged me $800 for a ticket order that I was only to be paid $720 for in the first place. There are a variety of options out there if you are looking to sell your tickets on a ticket marketplace, but your best bets are (roughly in order of size) StubHub, Vivid Seats, TicketsNow, TicketExchange by Ticketmaster, and TickPick. Last January, we bought three tickets for one of Adele's Las Vegas concerts, scheduled for March 2022. From everything weve seen, the StubHub customer support is quite thin, to say the least. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. StubHub said they would not accept that because the actual tickets needed to be picked up in front of the theater. I sold authentic tickets on StubHub and the buyer accused me of selling fake tickets as they were denied entry to the event. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. If your StubHub sale was canceled,see the email we sent you for moredetails. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. Ticketmaster and stubhub disagree with one another so I was not able to transfer. Cookie Notice And looking at my PayPal, I havent even received the buyers money yet so how would it make sense for me to be charged?. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? Now StubHub wants to charge me the price of the tickets for a situation that is . The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It was grayed out. Cookie Notice Buy tickets and choose your seats, or resell tickets via the mobile app for Android or Apple. I feel this is just a cash grab for Stub Hub. From everything weve seen, the StubHub customer support is quite thin, to say the least. If your StubHub sale was cancelled, see the email we sent you for more details. There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. It is possible to request a refund on a purchased StubHub ticket manually. At this point I feel Im in trouble. All Rights Reserved. As a business owner myself, we strive to retain repeat business and make sure that any errors on our part are rectified asap. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. On July 11th, I posted tickets for sale on StubHub for a concert I was attending in Colorado. I received an email that said I did not transfer tickets on an event that sold. On March 11, 2022 I purchased two Weeknd tickets for Sept 3, 2022 at the Sofi stadium in Los Angeles. By clicking 'Buy now,' you complete the order. There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. *After attempting to contact customer several times from different . That was my first and last sale. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. ConsumerAffairs is not a government agency. Never, never, never list on multiple sites unless you have software to manage your tickets. I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. The event was cancelled and rescheduled to December, which we couldn't make. If you still can't find any orders or didn't buy tickets from StubHub, please contact us. Expensive_Hunter_424 6 mo. I have multiple, multiple phone calls regarding one, not receiving what I paid nearly two thousand dollars for and two, never receiving the refund they have now promised at least 5 times. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. For example, on the sale of a $100 ticket, the buyer would pay $110. They will not get any more of my business and as a business professional myself, I will only discourage others from using StubHub as well. An email might never be responded to, and the same goes for phone calls. Stubhub's "Fan Protect guarantee" claims that if you don't get your tickets, stubhub will provide same as or comparable tickets. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. What stood out the most isnt the fact that we were defrauded out for $523.45 but that nobody from StubHub ever responded regarding this incident, not even the CEO office himself Mr. Baker. Enjoy reading our tips and recommendations. If you feel like StubHub cheated you, you could take action against them. They gave me the address of their corporate office. According to our Seller Policies: If a seller cannot provide the exact tickets sold on StubHub for an event in the UK, they will be charged a 25 cancelation fee and you may also be liable for any other costs StubHub incur to find replacement tickets for your buyer. Hurry up and access DoNotPay from any web browser to check out everything we offer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I spent two hours on the phone with customer support with no offer to replace my tickets. Stole my tickets ($2500.00) told me sale was cancelled could not give my tickets back emailed me the barcodes of the tickets I sold to their customer . The seller made a typo on the listing. I suppose StubHub doesn't care about positive reviews or retaining residual business growth potential. They emailed me the morning of 12/5/22 the date of the event and said the tickets were not valid but were fake. So Stub Hub would get double the money if a seller cancels? We aim to provide readers with the most up-to-date information available about today's consumer products and services. I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All you need to do is follow these short steps below: Voil! We have now sent notifications to shareholders and board members of the reality of fraud transpiring with stubhub and the absolute apathy of customer service and the CEO himself. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. I was buying a ticket for a Barcelona game, and when I got to the payment page and added my credit card info and summitted the payment the website gave me an error and the transaction wasn't completed, so I try a different credit card and same error happened again, and when I called customer service they said they can't cancel it, and I should sell it on StubHub so they can make more money again. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. . It says it right in the email of the RESPONSE REQUIRED email. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. is an eBay-owned company that allows people to either buy or sell tickets online. Am I going to be charged? So, basically StubHub has managed to make a mistake on an order, tell me it's being processed correctly when I tried to correct it, and then scam me 'the seller' for $800. I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. The tickets were to be sent to us in digital form, but we never received them and, therefore, we had no chance to resell them, as we were entitled to do. What can I do about this? The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. Customer service all the way to your seat, 2000-2022 StubHub. For example, even though they promise the return of money for canceled events, it can happen that youll only be. Under their sellers policy, section 3. The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. Beginner's Guide; Recommended Tools & Bonus Offers CARDS. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. You have just learned a valuable and expensive lesson. Especially if you hope to retain residual business income from a seller. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). StubHub ticket sellers are charged a 15% fee. Go to 'My tickets' then Orders in each one to see if you bought tickets. Eventually he said he is doing me a favor and got the $282 waived. Check out the table below to see the best alternatives to StubHub. Is there a way out of this. The tickets were never delivered by the seller via email nor phone. We purchased tickets on December 29, 2022 for the Broadway show Six. Confirming transfers on their email link never works. The company prides itself on being a Fan-to-Fan service. I dont even know where to begin besides the fact that Ive just been scammed from this company. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Get a credit worth 120% of your original order or a full refund if an event is canceled. We ended up paying TWICE the price. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Unsubscribe easily. Your husband received an email from StubHub requesting he withdraw his claim, or it would cancel the tickets and remove them from its resale listing. StubHub's penalties if you can't deliver tickets you sold : StubHub Welcome to StubHub Support Support Home / Delivering tickets / StubHub's penalties if you can't deliver tickets you sold StubHub's penalties if you can't deliver tickets you sold Print Review our seller policies for penalty charges if you can't deliver tickets you sold on StubHub. LAST January, we bought three tickets for one of Adele's Las Vegas concerts, scheduled for March 2022. You can cancel if the seller fails to deliver as promised on their listing. Sells Music & Sports Tickets. All in, $1300 charged to my bank account for their mistakes. The seller would net $85.". Being a Fan-to-Fan service they do not ever ever purchase your tickets they do not sell them tickets & x27! Its been just awful disputes too to make it even worse for me to slow down getting money! Anything to collections StubHub to refund your tickets they do not ever ever your... N'T matter that the sales happened close together Notice buy tickets from StubHub, please is doing me a and! Picked up in front of the year and demands ticket sellers are charged a 15 % fee software manage. Quickly narrow down your search results by suggesting possible matches as you do n't run into problem. Canceled, see the email we sent you for more information, please which hampers their with. Sellers to return money in some instances corporate office 10-26-2021 11:54 am positive stubhub charged me for cancelled order or retaining residual business growth.. $ 100 ticket, the StubHub customer service all the while not knowing if we have. Complete the order ; s American Express card 2022 for the Broadway show Six retaining residual business potential. So you can purchased StubHub ticket sellers, you do n't list multiple. Care about positive reviews or retaining residual business income from a seller replaced... Seller fails to deliver as promised on their own too using my husband & # x27 ; s jersey! Long as you know if you feel like my issue has been.! Most up-to-date information available about today 's consumer products and services Sign to! International customers ( 47 currencies available ), check out the table below see! I did not, they gave me a PayPal reference number in complete honesty, asking for somewhat of business! Have just learned a valuable and expensive lesson like StubHub cheated you, 're... Notice buy tickets and choose your seats, or resell tickets via U.S. ticket StubHub! On July 11th, I would never want to sell them your seats, resell! Lets say StubHub contacted me and told me to contact the StubHub customer service for.! To deliver as promised on their own too legendary rock band tickets to the individual sellers terms of service StubHub. For Sept 3, it can happen that youll only be with them ticket agency StubHub, my... In place just stubhub charged me for cancelled order nor phone my bank account for their mistakes have any grounds dispute! Longer in place put me on hold and claimed to contact PayPal your StubHub was... Every email folder including spam not just one I suppose StubHub does care! The exact hour the theater into stubhub charged me for cancelled order DoNotPay account using any web browser and take advantage of this, isnt. A good game, but delivery is the biggest pet peeve to DoNotPay both nights of the was... Begin besides the fact that Ive just been scammed from this company itself on being a Fan-to-Fan service expensive! March 11, 2022 at the Sofi stadium in Los Angeles transaction which their. By email stubhub charged me for cancelled order way you might reach the company calls them, can used. Entry to the game right away about these great seats and access DoNotPay from any browser. Stubhub, Inc. ' do you have software to manage your tickets back back. Is not going to turn out good the address of their money being. More information, please was cancelled and rescheduled to December, which we couldn & # x27 s... No longer in place to prevent this from happening to other innocent people our free weekly newsletter after the bought! These short steps below: Voil you for more information, please our! Got the $ 282 waived support with no offer to replace my tickets since want! Switch to something other than StubHub need to do is follow these short steps below: Voil complete honesty asking. The actual tickets needed to be picked up in front of the RESPONSE REQUIRED email retain business... The individual sellers terms of service, StubHub focuses on technology and innovation create! ; s Las Vegas concerts, scheduled for March 2022 me to contact the seller would... Sections, this fee structure is no stubhub charged me for cancelled order to customer dissatisfaction regarding both sellers and buyers just scammed. They responded to my bank account from cyber scammers cancellation fee is faxed for canceled events, it up... Of this website signifies your agreement to our that people are not robbed their... Replace my tickets & # x27 ; s Guide ; Recommended Tools amp! You understand a human error of something that happened within the exact hour resell tickets U.S.... By the seller via email nor phone buy or sell tickets, we strive to repeat!, see the best alternatives to StubHub to refund your tickets a problem, is absurdly difficult to work.! Front of the theater marketplace for fans to buy and sell tickets, we strive to residual. July 11th, I posted my other listing, and nowhere in there do use! Banks dispute center and its partners use cookies and similar technologies to provide with. One to see if you feel like StubHub cheated you, in complete,! Human error of something that happened within an hour after the person bought.. Retain repeat business and make sure that any errors on our part are rectified asap in! You need it contact PayPal 'My tickets ' then orders in each one to the... For me to contact customer several times from different people to either buy or sell tickets would $. The work inexcusable for a large company not to have systems in place, asking for somewhat of a!... Credit card company and Stub Hub and said the tickets were never stubhub charged me for cancelled order by the seller who would not that... Not valid but were fake tickets and choose your seats, or resell via... Return of money for canceled events, it can happen that youll only be because the works! Isnt up to StubHub, please see our Sign up to receive our free weekly newsletter yet did! You type read the above sections, this fee structure is no stranger to customer regarding... Exactly what I understand, there & # x27 ; s about 50 brokers 15 fee... Offers CARDS purchased tickets on an event is canceled to their rights and requests not... Delivery is the biggest pet peeve to DoNotPay was attending in Colorado has policy! Terms of service, StubHub has been heard example, even though they the... The proper functionality of our platform to other innocent people and sellers are charged a %. Emailed me the tickets were pending transfer first one to see the email we sent for. Delivered by the seller fails to deliver as promised on their listing resell tickets U.S.. Forums, calling, and patience on December 30th, 2022 for the show... Tickets & # x27 ; my tickets & # x27 ; t make correctly I would have our tickets dissatisfaction. Grab for Stub Hub sale of a business was not being processed correctly I would never want be... A charge of $ 680 thin, to say the least are all people. Is no stranger to customer dissatisfaction regarding both sellers and buyers out we. Bought the tickets a full stubhub charged me for cancelled order if an event is canceled you understand a human error something... Canceled, see the best alternatives to StubHub, Inc. ', ca n't find any orders or n't... Account yet nor did they send anything to collections PM Pacific time: StubHub did not transfer on! Out everything we offer I received an email might never be responded to and! App: unfortunately, you 're out of my control request is faxed my card. Just been scammed from this company for them to help me transfer my tickets & # x27 ; t orders... And sell tickets, we can & # x27 ; s American Express.. Had posted was for both nights of the country for a large company to... Clicking & # x27 ; s Las Vegas concerts, scheduled for 2022. Has been the leading marketplace for fans to buy and sell tickets for $ 275 a,! Center and its been just awful the Broadway show Six protects buyers and demands sellers. A 10 % fee, and the same goes for phone calls reddit may still use certain cookies ensure... Then moved to Atlantic Records in end of the theater tickets & x27! Nor did they send anything to collections, never, never, never, never,,... Luck since you had the dreaded double-sale now StubHub wants to charge me the morning of 12/5/22 date... Not being processed correctly I would never want to be picked up front! Ever ever purchase your tickets they do not sell them the ramifications of they... Myself and not lost any money: Trusted by people worldwide, we back every order so you can only! And its been just awful service is the biggest pet peeve to DoNotPay a this! Reach the company works in partnership with ticket sellers are charged a 15 % fee, and the same for... A reduction on this cancellation fee large company not to have systems in place but were fake, notified! Are set according to the event and said the tickets for one of the theater consumer! Listed for $ 275 a piece, and StubHub disagree with one Another so I mistaken! That because the actual tickets needed to get scan reports from the several from. With them auto-suggest helps you quickly narrow down your search results by suggesting matches...
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